novabill-privacy

Privacy Policy for NovaBill

Last Updated: November 21, 2025

Bin (“us”, “we”, or “our”) operates the NovaBill mobile application (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

a. Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address
Full name
Phone number
Address (Street, City, State/Province, Country)
Job Title
Company Name and Details
Financial Information (e.g., tax IDs like TPS/TQV/VAT/GST, bank account details)

b. User-Generated Content We collect and store the content you create, including client details, invoice items, company logos, and digital signatures. This data is essential for the core functionality of the app, such as generating and managing invoices.

c. Usage Data & Analytics We may also collect information that your device sends whenever you use our Service (“Usage Data”). This Usage Data may include information such as your device’s Internet Protocol (IP) address, device type, operating system version, the screens of our Service that you visit, the time and date of your visit, the time spent on those screens, and other diagnostic data. We use Firebase Analytics to gather this data to understand how our users interact with the app and to improve its functionality.

2. How We Use Your Data

NovaBill uses the collected data for various purposes:

To provide and maintain the Service (e.g., creating and storing your invoices).
To manage your account and provide you with customer support.
To notify you about changes to our Service.
To provide analysis or valuable information so that we can improve the Service.
To monitor the usage of the Service to prevent fraud and abuse.
To provide you with news, special offers, and general information about our goods and services, if you opt-in.
To serve advertisements through Google AdMob.

3. Data Storage and Security

Your data is stored securely using Google Firebase services (Firestore and Firebase Storage). We take reasonable steps to protect your Personal Data, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

4. Third-Party Service Providers

We use third-party services to operate our app. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Google Firebase (including Firestore, Firebase Authentication, Firebase Storage, and Firebase Analytics): Provides the backend infrastructure, database, authentication, and analytics for our Service. https://policies.google.com/privacy?hl=en-US
Google AdMob: Used to display advertisements in the free version of the app. AdMob may collect and use data to provide personalized ads. https://support.google.com/adspolicy/answer/6008942?hl=en 5. In-App Purchases

For our Premium subscriptions, we use the in-app purchase services provided by the Google Play Store or Apple App Store. We do not collect or store your payment card details. That information is provided directly to the respective app store’s payment processors.

6. Data Deletion

We provide you with the ability to delete your account directly within the app through the ‘Settings’ screen. When you delete your account, we will permanently delete all of your Personal Data and User-Generated Content from our live systems. Please note that it may take some time for this data to be fully removed from our backup systems.

7. Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the app. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact.novabill@gmail.com

Data Deletion Instructions

At Novabill, we are committed to your privacy and data control. In accordance with Google Play Store policies, this page provides instructions on how to request the deletion of your account data.

How to Delete Your Data

The easiest and most secure way to delete your account and all associated data is by using the self-serve deletion feature built directly into the Novabill app.

Steps to Delete Your Account:

Open the Novabill app on your device.
Navigate to the ‘Profile’ screen.
Tap on the ‘Delete Account’ button.
You will be asked to confirm your decision. Please be aware that this action is irreversible.
Upon confirmation, your account and all related data will be queued for permanent deletion.

What Data is Deleted?

When you delete your account, the following information is permanently removed from our live systems:

Personal Data: Your full name, email address, phone number, and address.
User-Generated Content: All invoices you have created, your client list, saved items, company logo, and digital signature.
Account Information: Your user credentials and app settings.

What Data is Retained?

We do not retain any personal or user-generated data after an account deletion request is completed. Anonymous analytics data (which cannot be tied to you) may be retained for statistical purposes.

Please note that it may take up to 30 days for your data to be fully removed from all our backup and logging systems.

If you have lost access to your account and cannot use the in-app deletion feature, please contact us for assistance at contact.novabill@gmail.com.